General Terms And Conditions
Terms & Conditions [v1 09/2021]

These terms and conditions outline the rules and regulations for the use of Host Pillar LTD's Website, located at https://hostpillar.com.

By accessing this website we assume you accept these terms and conditions. Do not continue to use HostPillar if you do not agree to take all of the terms and conditions stated on this page.

[1] Account Setup & Email details

We setup clients domain hosting account after receiving full payment and check the payment balance before the account activation. It is your responsibility to ensure the email address on file is current or up to date. We send all hosting cpanel login details to your providing email address. If you provide any false contact information it may result in the termination of your account.


[2] Payments and Renew

When you order to our domain and hosting, you are buying a pre-paid service. All payments will be paid in advance using Cards(Visa, Mastercard, American Express, Discover, Diners Club, JCB ), bKash, Rocket, Nagad mobile banking, Bank Transfer and check. Renewal notices will be sent via email from 1 to 30 days before the renewal date. If you are unable to renew the service to the last renewal date, your hosting and domain will be suspended and we are not responsible for any data loss. For web hosting plans, we will not setup your account without any paying.


[3] Card Payments

Accept all major debit and credit cards from customers around the world. Card payments make up over 40% of global online payments.


[4] Late Payments

All accounts are billed according to the dates they were first activation date. If you will not pay for service renew in 7 days before the renewal date, your account will be suspended as the end date of payment. If you will not pay for service renew in 30 days after suspended, your account will be terminated. You will receive some email reminders till deactivation.


[5] Transfers

Our technical team is always ready to help you to transfer your site to us from another hosting. We always try to do the best transfer of your all data from old host to our host. In fact Hosting transfer is not our duty, it is just a bonus service. HostPillar will transfer maximum one account for share hosting, 25 accounts for Reseller, 50 accounts for VPS and 100 Accounts for a dedicated server for free first time. You have to pay fees for more transfers.


[6] Content Not Allowed

  • Hacking related content
  • Sexual content/ adult content.
  • IRC Scripts/Bots
  • Proxy Scripts/Anonymizers
  • Pirated Software/Warez
  • Hacker sites/archives/programs
  • Such a Scripts that run corn job less than 30 minutes interval
  • E-mail Marketing Scripts
  • MLM/Investment website/apps

  • [7] Backups and Data Loss

    If you use any service of HostPillar is at your own risk. Our backup service is run on Friday or Sunday of each week, and provided to you as a courtesy. HostPillar is not responsible for files and data residing on your account. You agree to take full responsibility for your files and data transferred and to maintain all appropriate backup of files and data stored on our servers. Backups will not be provided for accounts that have been suspended or terminated for any reason.


    [8] Cancellations and Refunds

    HostPillar LTD reserve the right to cancel, suspend and restrict access to the account at any time with or without notice. If you are unhappy with the services you receive from HostPillar LTD during the first 30 days of service received (Only Hosting), you may request a full refund. You must describe a detailed reason as to why you are canceling. If we are unable to solve the problem within a short time, we will provide a full refund to you. If clients violate the terms and conditions and suspended in that case refund will not be offered even if asked for cancellation and then agreed to continue using services can’t ask a second time for a refund.

    Privacy Policy [v2 09/2020]

    As a premium hosting service provider, we have set a privacy policy for the handlers, clients, and other significant operational parties. Here, these are in the following lines.

    [1] Personal Identification Information

    We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.


    [2] Non-personal Identification Information

    We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.


    [3] Web Browser Cookies

    Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.


    [4] How We Use Collected Information

    HostPillar LTD may collect and use Users personal information for the following purposes:

  • To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To improve our Site
    We may use feedback you provide to improve our products and services.
  • To send periodic emails
    We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

  • [5] How We Protect Your Information

    We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.


    [6] Sharing Your Personal Information

    We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.


    [7] Electronic Newsletters

    If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.


    [8] Third Party Websites

    Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licencors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.


    [9] Advertising

    Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.


    [10] Changes to This Privacy Policy

    HostPillar has the discretion to update this privacy policy at any time. When we do, we will post a notification date on the privacy policy page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.


    [11] Your Acceptance of These Terms

    By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Service. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes. This policy was created by our service team.


    [12] Contacting us

    If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us

    Cancellations and Refunds [v3 09/2020]

    HostPillar LTD reserve the right to cancel, suspend and restrict access to the account at any time with or without notice. If you are unhappy with the services you receive from HostPillar LTD during the first 30 days of service received (Only Hosting), you may request a full refund. You must describe a detailed reason as to why you are canceling. If we are unable to solve the problem within a short time, we will provide a full refund to you. If clients violate the terms and conditions and suspended in that case refund will not be offered even if asked for cancellation and then agreed to continue using services can’t ask a second time for a refund.

    Affiliate Status [v4 09/2020]

    Earnings can take an obstacle-free flow to your wallet by your affiliation with us. Besides, we believe that you always nurture excellent wishes for clients and recommend our server. In this way, the Host Pillar will be your premium source of revenue generators. Let's tie our hands and work together for the betterment of the clients by providing superior services. With us, you will get the scope to affiliate for hosting in two packages. For the affiliation, you have to generate the sale of two package named GrowBig and GoGeek. In this way, you will get 20% of earnings for per successful sale. The incredible thing is that here, earning is certain, and earning is big. Then, what are you waiting for now? Grab this marvelous opportunity.